PRIVACY POLICY

Last Updated: July 2026

 

Welcome! This Privacy Policy describes how our game studio (the "Studio", "we", "us", or "our"), operating out of Montreal, Quebec, Canada, collects, uses, discloses, and safeguards your information when you visit our website, subscribe to our newsletter, or play our games across mobile, PC, and console platforms (collectively, the

"Services").

 

 

Our core philosophy is simple: we do not have an interest in collecting, storing, or monetization-profiling your personal data for our own purposes. Any potential data collection is kept to the absolute minimum necessary to operate our games, provide basic user support, analyze technical performance, and (where applicable) fund free-to-play experiences through advertising partners.

 

 

 

While we do not actively maintain proprietary data warehouses to store consumer profiles, certain interactions require minimal data processing to function legally and operationally:

 

Age Verification: To comply with global privacy frameworks (such as COPPA, GDPR, and Quebec's Law 25 regarding minors), users may be required to input their age or date of birth upon launching our applications. This information is processed locally or used temporarily to determine appropriate privacy settings and is not stored or shared for other marketing purposes.

 

Customer Support & In-App Purchases (IAP): If you contact us via email or support forms regarding gameplay technical issues, or because a purchased digital item was not delivered, we will collect your email address, username, and any details or purchase receipts you provide. This data is exclusively used to resolve your specific support case.

 

Mailing Lists & Website Interactions: If you explicitly opt-in to sign up for our studio's email newsletter on our website, we collect your email address to provide game updates and studio announcements. You may opt-out at any time via the unsubscribe link.

 

 

 

This section applies specifically to our mobile applications distributed on platforms like the Apple App Store and Google Play Store. These games are funded via In-App Purchases and third-party mobile advertising.

 

To understand user engagement, ensure the game functions correctly, and track marketing performance, our mobile games utilize third-party analytics and attribution tools. These tools may automatically process basic information, which could include:

 

·      Temporary or persistent pseudonymous identifiers (e.g., Device IDs, IP addresses, Advertising IDs).

·      General demographic info self-reported or provided by platforms (e.g., age range, gender, or broad geographic location/country).

·      Gameplay metrics (e.g., levels completed, sessions played, features used, and in-game transaction events).

 

Our free-to-play mobile games utilize ad mediation services (primarily Google Ad Mob mediation and associated ad adapters) to serve advertisements. The Studio itself does not collect or store your data to target advertisements. However, our advertising network partners and ad adapters may collect and use data from your device (such as AAID, IDFA, IP address, device type, and location data) to serve personalized or contextual ads.

 

·       Google AdMob : You can learn how Google handles this data in the Google Partner Privacy Policy. If you do not want personalized ads, you can opt out by changing your settings on Google's Ads Choice Page or in your device's privacy settings.

 

 

 

 

 

 

 

 

 

 

 

 

 

This section applies specifically to our premium titles released on platforms such as Steam, Nintendo Switch, PlayStation, Xbox, or Epic Games Store.

 

No In-Game Ads Policy: Our PC and Console games are premium products. These games do not contain third-party advertising networks or monetization trackers. No data is collected or shared for advertising purposes within these experiences.

 

Data processing within our PC and Console titles is strictly limited to:

Platform-Provided Analytics: Basic, aggregated, and anonymized telemetry provided directly by the storefront platform (e.g., Steam works, console dashboard telemetry) to track crash reports, stability, and achievements.

Multiplayer & Cloud Saves (If Applicable): Essential session identifiers necessary to connect to matchmaking servers or sync game progression, relying primarily on the ecosystem architecture of the platform vendor.

 

As a studio operating out of Quebec, we adhere to the provisions of the Act respecting the protection of personal information in the private sector (commonly referred to as Law 25) and federal Canadian legislation.

 

Data Governance: We limit our data handling practices strictly to explicit purposes outlined in this policy.

Minors: We do not knowingly collect personal data from minors under the age of 14 in Quebec without verifiable parental consent.

Rights of Access and Rectification: You have the right to request access to any minimal personal data we might hold (such as a support email chain or newsletter sign-up) and request its correction or deletion.

 

Depending on your residency, you may have expanded rights regarding your data, including the right to erasure ("right to be forgotten"), data portability, and the right to object to or restrict processing. Because our third-party ad networks handle ad-related data collection, you can control ad tracking via your mobile operating system settings (e.g., "Limit Ad Tracking" on iOS or "Opt out of Ads Personalization" on Android).

In accordance with legal frameworks such as Quebec's Law 25, we have designated a person responsible for the protection of personal information (Privacy Officer). For any questions regarding this draft policy, to exercise your rights, or to submit a support inquiry, please contact us at:

 

 

Contact our privacy officer at:

Email: privacy@planeturngames.com

Address: Montreal, Quebec, H3J 2T8